Webex vs Microsoft Teams: Which Is Right for Your Business in 2026?

Webex vs Microsoft Teams, the honest 2026 comparison covering features, ecosystem, hardware and which is right for your organisation.

Chris Gore | Updated 2026

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The platform decision comes before any hardware conversation. Whether you choose Microsoft Teams or Webex determines which certified devices you can use, how your rooms integrate with your calendar, what your IT team manages and what the long-term upgrade path looks like. Getting it wrong means replacing hardware when you switch platforms.

Microsoft Teams has 320 million daily active users and dominates the UK enterprise market. Webex by Cisco is the choice of large enterprises with deep Cisco infrastructure and organisations where security and compliance requirements are non-negotiable. This is the honest comparison.

How They Compare, Webex vs Microsoft Teams

Microsoft Teams

Native integration with the Microsoft 365 ecosystem, Outlook calendar, SharePoint, OneDrive, Power BI. The widest certified hardware ecosystem of any meeting platform, with devices certified from Logitech, Yealink, Neat, Poly, Cisco and more than twenty other manufacturers. Microsoft Copilot AI integration is built into Teams and represents the strongest AI roadmap in the market. For organisations already on Microsoft 365, Teams is almost always the right choice. Read our guide to what Microsoft Teams Rooms actually is for more.

Webex by Cisco

Cisco's enterprise video conferencing platform. Deep integration with the Cisco hardware ecosystem, Webex Board, Webex Desk and Webex Room Series devices. Stronger enterprise security and compliance features out of the box. AI Assistant for Webex is built in and provides meeting transcription, summaries and real-time translation. For organisations with significant Cisco infrastructure investment or stringent security requirements, Webex is the natural choice.

Choose Microsoft Teams if

•       Your organisation is already on Microsoft 365

•       You want the widest possible certified hardware ecosystem

•       Copilot AI integration is a current or near-term priority

•       IT manages through Teams Admin Centre alongside other Microsoft tooling

•       You are a UK SME or mid-market organisation without deep Cisco infrastructure

Choose Webex if

•       Your IT infrastructure is primarily Cisco

•       Security, compliance and encryption requirements are non-negotiable

•       You are a large enterprise in financial services, government or healthcare

•       You have an existing Cisco account relationship and support structure

•       Webex Board or Desk devices suit your collaboration environment

SPOR Group installs certified hardware for both Microsoft Teams and Webex. If you are undecided on the platform, use the AV report quiz to understand what type of AV approach suits your organisation before committing to either.

Not Sure Whether Teams or Webex Is Right for Your Rooms?

SPOR Group provides independent platform advice and installs certified hardware for both. Tell us about your infrastructure and we will give you a straight recommendation.

Talk to SPOR Group  >  wearespor.com

Frequently Asked Questions

What is the difference between Webex and Microsoft Teams?

Microsoft Teams is part of the Microsoft 365 ecosystem with 320 million daily users and the widest certified hardware ecosystem. Webex is Cisco's enterprise platform with deeper security features and tighter integration with Cisco hardware. Both support video conferencing, chat, file sharing and meeting room hardware.

Which is better, Webex or Microsoft Teams?

For most UK businesses, Microsoft Teams is the better choice because of its Microsoft 365 integration, wider hardware ecosystem and Copilot AI roadmap. Webex is the better choice for organisations with significant Cisco infrastructure investment or stringent enterprise security requirements.

Can you use Webex and Microsoft Teams in the same building?

Yes. Some organisations run both platforms for different use cases or during a transition period. Most meeting room hardware is certified for one platform only, so mixing platforms means managing different device ecosystems. SPOR Group advises on the right approach for mixed environments.