SPOR understand that effective AV installations are only productive as long as they are working effectively. We can provide full AV service support for all of your AV technology requirements. Our objective is to provide our clients with a ‘sleep at night’ service which allows IT managers to rest, assured that any issues arising with their technology is covered through an effective maintenance contract. We help clients to simply ongoing maintenance requirements by providing the support needed to manage all technology assets, without any hidden charges.
Our contracts are designed in collaboration with you to ensure that the contract is specific to your requirements. The SPOR AV service capabilities include:
• Help desk support
• Onsite preventative maintenance visits
• Next business day swap out arrangements
• Full ongoing management of equipment
On top of the reactive response capabilities that we provide, SPOR can work with you to support your equipment in a completely proactive way. We provide Audio-Visual management and monitoring to move from reactive to proactive support. The system allows users to assess the health of the AV landscape and detect issues prior to impacting service. With our remote management service, IT and AV managers can:
• Minimize business disruption
• Increase efficiency and quality of collaboration technology
• Understand how meeting rooms and technology are used
• Identify meeting space trends by geography, room type, etc. to optimize behaviour
• Improve the overall user experience
• Decrease operational costs
• Optimize future real estate and technology spends
With SPOR’s remote management platform, you can bridge the gap between people, workspaces, and technology.